Privacy statement

Website Analysis with Google

On our Website we use a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

Google will analyze your use of our Website on our behalf. To this purpose, we use the cookies described in more detail in the above table. The information collected by Google in connection with your use of our Website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a server of Google in the US, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymizing function offered by Google, which will delete the last 8 bits (type IPv4) or the last 80 bits (type IPv6) of your IP address after each data transfer to Google. Moreover, Google is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained with respect to the processing of personal data by Google in the US.

You may withdraw your consent to the use of web analysis at any time, either by downloading and installing the provided Google Browser Plugin or by administrating your consents in the above table, in which case an opt-out cookie will be placed. Both options will prevent the application of web analysis only as long as you use the browser on which you installed the plugin and do not delete the opt-out Cookie.

Website Analysis with Hotjar

On our website we use Hotjar, a web analytics service of Hotjar Ltd., Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta (« Hotjar »).

Hotjar will analyze your use of our website on our behalf. To this purpose, we use the cookies described in more detail in the above table. The information collected by Hotjar in connection with your use of our website (e.g. the referring URL, our webpages visited by you, your browser type, your language settings, your operating system, your screen resolution) will be transmitted to a Hotjar server in the EU, where it will be stored and analyzed. The respective results will then be made available to us in anonymized form. Your usage data will not be connected to your full IP address during this process. We have activated on our Website the IP anonymizing function offered by Hotjar, which will delete the last 8 bits (type IPv4) or the last 80 bits (type IPv6) of your IP address.

You may withdraw your consent to the use of website analysis at any time either by downloading the https://www.hotjar.com/opt-out or by administrating your consents in the above table, in which case an opt-out cookie will be placed. Both options will prevent the use of web analytics only as long as you use the browser on which you have installed the plug-in and you do not remove the opt-out cookie.

More information about Hotjar is available in the Hotjar Terms of Use and the Hotjar Privacy Policy.

Online behavioral advertising with Facebook

This Website uses an online behavioral advertising service of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (using Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA as subprocessor) (“Facebook”).

Facebook will analyze your use of this Website. To this purpose, we use the cookies described in more detail in the above table. The information collected by Facebook in connection with your use of our Website will be transmitted to a server of Facebook in the US, where it will be stored and analyzed. These information include the referring URL, your browser type, your language settings, your operating system, your screen resolution and further information depending on the implemented pixel events (e.g. “purchase”: processes the type, ID and number of the selected item as well as payment information and currency; “search”: processes the search string, when you search for a product on our website; “view content”: processes the content ID, name, type, currency and value). We and our partner Facebook will use this information to better tailor our advertisements to you and your interests, to limit the number of times you are shown the same advertisement, to evaluate the efficiency of promotional campaigns, and to better comprehend the behavior of visitors after they have looked at a certain ad. When you visit your Facebook timeline or another websites of Facebook’s advertisement network (so called “Audience Network”), customized feeds tailored to your interests can be presented to you on the basis of the information collected on our Website.

Facebook Inc. is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained with respect to the processing of personal data by Facebook in the US.

You may withdraw your consent to this transfer of information to Facebook for online behavioral advertising purposes at any time by administrating your consent in the above table, in which case an opt-out cookie will be placed. Please note that this will only prevent any transfer of information to Facebook as long as you do not delete the opt-out Cookie.

Facebook is responsible for processing your personal data which Facebook collects directly from our Website for online behavioral advertisement services. Since we have no control over personal data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your personal data. Thus, please visit Facebook’s information on data privacy to receive further information on how Facebook processes your personal data and for how long. At the time of preparation of this privacy statement, Facebook’s information was available on their privacy policy. 

Online behavioral advertising with LinkedIn

This Website uses an online behavioral advertising service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ierland (“LinkedIn”).

LinkedIn will analyze your use of this Website. To this purpose, we use the cookies described in more detail in the above table. The information collected by LinkedIn in connection with your use of our Website will be transmitted to a server of LinkedIn in the US, where it will be stored and analyzed. These information include the referring URL, your browser type, your language settings, your operating system, your screen resolution and further information depending on the implemented pixel events (e.g. “purchase”: processes the type, ID and number of the selected item as well as payment information and currency; “search”: processes the search string, when you search for a product on our website; “view content”: processes the content ID, name, type, currency and value). We and our partner LinkedIn will use this information to better tailor our advertisements to you and your interests, to limit the number of times you are shown the same advertisement, to evaluate the efficiency of promotional campaigns, and to better comprehend the behavior of visitors after they have looked at a certain ad. When you visit your LinkedIn timeline or another websites of LinkedIn’s advertisement network (so called “Audience Network”), customized feeds tailored to your interests can be presented to you on the basis of the information collected on our Website.

LinkedIn Corporate is certified under the EU-US Privacy Shield, which ensures that an adequate level of data protection is maintained with respect to the processing of personal data by LinkedIn in the US.

You may withdraw your consent to this transfer of information to LinkedIn for online behavioral advertising purposes at any time by administrating your consent in the above table, in which case an opt-out cookie will be placed. Please note that this will only prevent any transfer of information to LinkedIn as long as you do not delete the opt-out Cookie.

LinkedIn is responsible for processing your personal data which LinkedIn collects directly from our Website for online behavioral advertisement services. Since we have no control over personal data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your personal data. Thus, please visit LinkedIn’s information on data privacy to receive further information on how LinkedIn processes your personal data and for how long. At the time of preparation of this privacy statement, LinkedIn’s information was available on their privacy policy. 

LiveChat

On our website we use LiveChat, a support ticketing system (chat tool) from LiveChat Inc., LiveChat Software S.A., ul. Zwycięska 47, 53-033 Wroclaw, Poland ("LiveChat").

LiveChat enables you to start the chat feature on this Website. For this purpose, we also use the cookies described in more detail in the above table. The information collected by LiveChat in connection with your use of our Website (e.g. the unique session code) will be transmitted to and stored on a LiveChat server in Germany. The corresponding chat history will be made available to us and will be deleted every working day. Your usage data will not be linked to your IP address during this process.

If you are signed in to our Website and contacted us through the chat feature, we will record this contact moment in our customer relationship management system and share a description of this interaction with our relevant sales representative or medical department.

You can withdraw your consent to use the chat function at any time by administrating your consent on our cookie page, in which case an opt-out cookie will be placed. The use of the chat function is only prevented as long as you use the browser on which you have ticked the opt-out cookie.

More information about LiveChat is available in LiveChat's Terms of Use and LiveChat's Privacy Policy.

Registration for closed user groups

Certain information about prescription medicine contained on this Website shall only be made accessible to persons belonging to the circle of medical experts. To verify that you are authorized to access the site, we are therefore obliged to request proof of your status as a medical expert. Once your right of access has been verified, we will create a user account for you in which, in addition to your professional status, we will file the following personal data:

• name and surname
• expert group
• contact data (incl. email address and phone number)
• gender
• user name and password
• log file of your logins incl. timestamp

Use of contact forms

You can contact us directly via the contact forms available on our Website. In particular, you may provide us with the following information:

• Name, surname, gender and title
• Contact data (e.g. E-Mail address, phone number)
• Transaction Number (e.g. Request ID)
• Message
• Professional qualification

We process information provided by you via contact forms exclusively for the processing of your specific request. We delete this information as soon as it is no longer required anymore in order to process or follow up on your request.

Subscription to our newsletter

On our Website, you may subscribe to receive our newsletter. Based on your prior consent, we will collect and use the email address you indicate for providing you with the newsletter (Art. 6(1)(a) General Data Protection Regulation).

If you wish to receive a customized newsletter, you may, on a voluntary basis, provide us with the following additional information:

• Title
• Name and surname
• Gender

For subscription to our newsletter we use the so-called double opt-in procedure. After you have subscribed to the newsletter on our Website, we will send you a message to the indicated email address asking for your confirmation. If you do not confirm your subscription, your subscription will automatically be deleted. In order to prevent any misuse of your personal data, we will log your subscription and confirmation, filing the IP address you use when subscribing, the time of your subscription and confirmation, the messages sent by us regarding your subscription, and the wording of your subscription and confirmation.

You may at any time with future effect withdraw your consent to receive our newsletter, in which case we will also delete your personal data connected to receiving our newsletter. To declare that you wish to unsubscribe, you may use the respective link included in all newsletters, or refer to the contacts indicated below.

External services or content on our Website

We include third-party services and/or content on our Website. When you use such third-party services or when third-party content is displayed, communication data are exchanged between you and the respective provider for technical reasons.

The respective provider of the services or content may also process your personal data for own additional purposes. To the best of our knowledge, we have configured the services and content of providers known to process personal data for own purposes in such a way that either any communication for other purposes than to present their services or content on our Website is blocked, or communication only takes place once you have actively opted to use the respective service. However, since we have no control over personal data collected and processed by third parties, we are not in a position to provide binding information regarding the scope and purpose of such processing of your personal data.

For further information regarding the scope and purpose of such processing of your personal data, please consult the privacy statements of the providers whose services and/or content we include and who are responsible for the protection of your personal data in this context:  

• Webfonts provided by Monotype Imaging Holdings Inc.
• YouTube videos
• Google
• Facebook
• Pinterest

Use of the recommendation function

If you wish to recommend us to others, you can do so by using the recommendation function on our Website. You may, in your and our legitimate interest, send a message to any person if you assume that the recipient wishes to receive such information. We delete the personal data involved with this (e.g. name and email address) after the recommendation is sent.

Information on side effects and quality complaints

This Website is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, grey market products/counterfeit medicine, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Bayer products. If you wish to report side effects or make a quality complaint, please contact your health care professional (e.g. physician or pharmacist), your local health authority, or use our Website for the report of undesirable side effects.

If you nevertheless report to us undesirable side effects or other issues regarding the safeness or quality of Bayer products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent health authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymized form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymized notifications to our group companies and cooperation partners, to the extent these are likewise obliged to notify their respectively competent health authorities.

More information on data privacy and reporting of side effects is available in the Bayer Privacy Statement for Pharmacovigilance Data.

Transfer of data to third parties

We share your personal data with the following third parties for the following purpose:

Processing of personal data outside the EU / the EEA

Your personal data will in part also be processed in countries outside the European Union (“EU”) or the European Economic Area (“EEA”), which may have a lower data protection level than European countries. In such cases, we will ensure that a sufficient level of protection is provided for your personal data, e.g. by concluding specific agreements with our contractual partners (copy available on request), or we will ask for your explicit consent to such processing.

B. Information regarding your rights

The following rights are in general available to you according to applicable data privacy laws:

• Right of information about your personal data stored by us;
• Right to request the correction, deletion or restricted processing of your personal data;
• Right to object to a processing for reasons of our own legitimate interest, public interest, or profiling , unless we are able to proof that compelling, warranted reasons superseding your interests, rights and freedom exist, or that such processing is done for purposes of the assertion, exercise or defense of legal claims;
• Right to data portability;
• Right to file a complaint with a data protection authority;
• You may at any time with future effect withdraw your consent to the processing of your personal data. For further information please refer to the chapters above describing the processing of personal data based on your consent.

If you wish to exercise your rights, please address your request to the contact indicated below.

C. Contact

For any questions you may have with respect to data privacy, please use the contact form provided or contact our company Data Protection Officer at the following address:

D. Amendment of Privacy Statement

We may update our Privacy Statement from time to time. Updates of our Privacy Statement will be published on our Website. Any amendments become effective upon publication on our Website. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates.

Last updated: 01/09/2022